We don't know what went wrong but we want to fix it as soon as possible. Contact us using the email on our contacts page.
Please bear in mind that wood is a natural product and warping or gaps can occur as the wood moves, adding character and always move furniture carefully, being careful not to pivot the full weight of the table on one set of legs.
Our soft furnishing fabrics need to be washed at low temperatures and not tumble dried to prevent shrinkage.
We accept returns up to 1 month for soft furnishings and 2 months for furniture provided the reason for return is a manufacturing fault. For manufacturing faults we will replace with like for like items and straight returns we will give a full refund provided the item is not damaged in any way and postage will not be covered.
Please download and fill in our returns form to send back with your items. You will need to call or email us for a returns number and instructions.